Shipping policy

ROOTED NORTH SHIPPING POLICY

All ROOTED NORTH products are made to order. Please allow time for your order to be produced before it ships.

Processing & Fulfillment

Most orders are fulfilled within 2–5 business days. During holidays, promotions, or periods of high order volume, fulfillment may take longer.

Shipping

Shipping rates and available shipping methods are calculated and displayed at checkout based on your delivery location.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Delivery Times

Delivery times vary depending on your location and the shipping method available for your order. Shipping estimates are provided as estimates and are not guaranteed. Customs, carrier delays, weather, and other circumstances outside our control may affect delivery.

International Orders

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. When applicable, these charges are the responsibility of the customer.

Incorrect Addresses

Please carefully review your shipping address before completing your purchase. ROOTED NORTH is not responsible for delays or failed deliveries resulting from an incorrect or incomplete address provided at checkout.

Lost or Damaged Orders

If your order arrives damaged, defective, or appears to have been lost in transit, please contact us at hello@rootednorthco.com with your order number and any relevant photos or information so we can help.